OUR PRIVACY POLICY

Welcome to Bakia Africa Safaris! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website and services.

By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

• Full name
• Email address
• Phone number
• Passport details (when booking trips that require it)
• Billing address
• Payment information (processed securely via third-party payment gateways.

Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Duration of visits and other usage statistics

Special Information for Travel Services

• Preferences for accommodations, meals, and activities
• Emergency contact details
• Medical or dietary requirements (if provided by you)

2. How We Use Your Information

We use the information collected for the following purposes:

• To process bookings, reservations, and payments
• To communicate with you regarding your inquiries, bookings, or travel arrangements
• To personalize your experience and provide tailored travel itineraries
• To improve our website’s functionality and user experience
• To send promotional offers, newsletters, or updates (only with your consent)
• To comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your information. However, we may share your information in the following circumstances:

• With Service Providers: To ensure smooth travel arrangements, we may share information with third-party service providers such as hotels, airlines, safari guides, and other partners involved in your travel experience.
• Payment Processing: To process your payments securely, we share payment details with authorized payment processors.
• Legal Obligations: If required by law, we may disclose your information to regulatory authorities or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Recognize your preferences and repeat visits
• Analyze website traffic and performance
• Deliver targeted advertisements

You can manage or disable cookies through your browser settings. However, please note that some features of our website may not function properly without cookies.

5. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Sockets Layer (SSL) encryption for data transmission
• Regular monitoring of our systems for vulnerabilities
• Restricted access to personal data to authorized personnel only

Despite our efforts, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of receiving promotional communications.

To exercise your rights, please contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately so we can take appropriate action.

9. International Data Transfers

As a Tanzania-based company, your information may be processed and stored in Tanzania or other countries where our service providers are located. By using our services, you consent to the transfer of your data across international borders, subject to applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest updates. The “Effective Date” at the top of this policy indicates when it was last revised.